Riverside and San Bernardino County Home Security Systems Sales & Service

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24/7 Monitoring Services

In today's world, it has become more and more necessary to take positive steps to insure the safety of your family and property. A home security system installed by Watchdog and monitoredMonitronics Logo by Monitronics International can provide you with the protection and peace of mind you want and deserve.

In fact a monitored home security system will provide your family with maximum protection.  FBI statistics show that a home with a monitored security system is 3 times less likely to be burglarized than a home with an unmonitored home security system. The statistics are even more telling for businesses. The FBI reports that businesses with a monitored system are 4.5 times less likely to be burglarized.

Speed

Monitronics Monitoring StationsIn a true emergency, history shows that a home security system is only effective if it’s being monitored and response time is critical. Our professional dispatchers are trained to act quickly with precision and confidence whenever our central monitoring station receives an alarm signal.  Whether your alarm has self-activated or you initiate the call for help, they follow strict alarm procedures to verify your alarm signal and situation. Within seconds after your signal the appropriate police, fire, medical or other authorities are dispatched to your home.

If you live in Southern California and would like to see actual monitoring results, call Watchdog and ask to see a few of our alarm activation response reports. You can see exactly how long it takes for us to respond by looking at a few of the recent email reports that have been sent out to our servicing dealers.  You will see the time the incident occurred, a description of the problem (the client’s location and contact information, the specific sensor that was activated), how that problem was resolved, and the length of time it took us to actually respond.  In addition, the dealer is notified if there is an apparent system failure so the dealer can provide immediate service.

Accuracy

To ensure an accurate response, specially designed and automaAutomation Systemted alarm monitoring equipment instantly and accurately interprets and records every signal received.

Our operators can then access the confidential account information we maintain for customers, enabling us to relay vital facts to authorities including the nature of the emergency and any special information regarding the alarm.

Reliability

Monitronics quality and performance meets Underwriters Laboratories' strict requirements for a UL approved listing. UL is an independent, watchdog agency that oversees a number of industries including the home security industry. We consistently comply with UL's standards for response time, staffing requirements, automated record keeping, computerized alarm response procedures and around the clock service.  A UL Listing also means that we possess and maintain power backup and fail safe communication systems that will enable us to to perform even if we experience a total power failure.

Service

Monitronics employs trained professionals and a sophisticated communication system for the fast, reliable response you expect from your monitoring service - 24 hours a day, 365 days per year.  Regular on-going training ensures that our staff stays current with industry innovations, technical advancements and security procedures. In addition, our Customer Service Center provides personalized attention whenever you need assistance.

Procedures

The highly trained staff at the Monitronics central monitoring station is dedicated to providing you with the most responsive and reliable service. We want your security system to provide you with the best protection possible, so Monitronics provides Watchdog with a daily report of all alarm activations. This enables Watchdog to often recognize a problem even before the customer does and take appropriate action.

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